Sr. Community Outreach Specialist
Company: Johns Hopkins University
Location: Baltimore
Posted on: April 16, 2024
Job Description:
This position is part of a team of health care professionals
providing comprehensive support services to clients at the John G.
Bartlett Specialty Practice, the adult outpatient HIV program at
Johns Hopkins Hospital. We are seeking aSr. Community Outreach
Specialist, under the direction of the Director of Social Work,
will coordinate between three different sites to assist in critical
information tracking of Ryan White Program eligibilities, data
collection, and linkage with community resources. The position is
focused on supporting the role of the Case Management department in
optimizing the Ryan White Eligibility Intake process and data
collection which improves Case Manager efficiency and
effectiveness.
Specific Duties & Responsibilities
- Enroll clients with HIV/AIDS from the clinic in the Ryan White
Program.
- Conduct Social Determinants of Need screening prior to medical
appointment.
- Address high risk social determinants prior to medical
appointment through referrals to case management, peer navigators,
medical team collaboration and/or community resources.
- Collect income information prior to medical/case management
visit or prepare patients to bring in financial documents needed
prior to visit.
- Participate in Ryan White eligibility committee to evaluate
best practices for information collection in Baltimore city and
Baltimore county offices.
- Develop a tracking system to ensure Ryan Eligibility stays
current through updated financial and other psychosocial
information.
- Documents client interactions in the hospital's electronic
medical record system and provides updates of the client's public
assistance application(s) status to the Case Manager.
- Accompanies clients to appointments at the Department of Social
Services, Social Security Administration, Motor Vehicles
Administration and other community agencies to obtain records
needed to apply for public benefits.
- Provides Case Managers with an updated list of HIV community
resources.
- Updates educational materials for clients and staff, including
pamphlets, posters, and brochures.
- Assist patients in improving their adherence to HIV care and
other medical illnesses.
- Provide education on mental health and substance abuse
programs.
- Assist patients in applying for health insurance and
prescription programs such as ACA, MADAP, Medicare, Medical
Assistance, Social Security Extra Help, QMB, SPDAP.
- Refer patients to Department of Social Services for programs
such as Food Stamps, TDAP, TCA, Eviction Prevention, and Energy
Assistance.
- Provide education on the disability programs provided by the
social Security Administration such as SSI and SSDI.
- Refer patients to community resources programs for
housing/shelters, food services, and employment.
- Arrange patient's transportation services that include cabs,
tokens, and referrals to Moveable Feast transportation program.
Assist patients to enroll in transportation programs offered by the
MTA and Medical Assistance.
- Performs other duties as assigned or required.
Additional Knowledge, Skills, & Abilities
- Strong organizational skills with attention to detail and
follow through.
- Able to work with culturally diverse client population.
Minimum Qualifications
- Bachelor's Degree.
- Some related work experience.
- Knowledgeable of Microsoft Office products.
- Additional experience may substitute for required education, to
the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- Knowledge of community resources preferred.
- Familiarity with Maryland state public health assistance
programs preferred. Classified Title: Sr. Community Outreach
Specialist
Role/Level/Range: ACRO37.5/02/CD
Starting Salary Range: $17.00 - $30.00 HRLY ($48,000 targeted;
Commensurate with experience)
Employee group: Full Time
Schedule: Monday-Friday, 8:30am-5:00pm
Exempt Status:Non-Exempt
Location:Hybrid/School of Medicine Campus
Department name: SOM DOM ID Bartlett Clinic
Personnel area: School of Medicine
Keywords: Johns Hopkins University, Eldersburg , Sr. Community Outreach Specialist, Other , Baltimore, Maryland
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