Service Technician

Company: Neu-Ion Inc
Location: Windsor Mill
Posted on: January 20, 2026

Job Description:

Job Description Job Description Description: ESSENTIAL DUTIES & RESPONSIBILITIES Performs routine maintenance/light installation on high purity water treatment systems at customer facilities. (i.e. changing filters, water testing, tank exchanges, RO membranes, UV lamps/sleeves) Remove and load media into vessels along with rebuilding control heads Participate in in-house and on the job training Performs routine maintenance on high purity water treatment systems at customer facilities Diagnose and repair water treatment equipment Maintain customer systems leak-free Maintains effective, trusted working relationship with customers and colleagues Uses safe work practices driving, to and from the shop, and at customer sites Maintenance of accurate records and communication of all data collected at customer facilities Prepare and submit to customer and superiors service reports detailing maintenance/equipment performance Participate in "on call" rotation Ability to work overtime as required Obtain DOT Medical Card for box truck operation Requirements: MINIMUM QUALIFICATIONS At minimum, high school diploma or equivalent required, with 4 to 6 years industry-relevant experience Must have a strong mechanical aptitude Excellent verbal and written communication skills Proficient in Problem-solving Ability to manage and maintain confidential and proprietary information Good organizational skills Basic computer skills Self-motivated, results-oriented, organized and energetic Ability to understand instrumentation and controls Plumbing/Electrical experience preferred, but not required Excellent customer service skills Ability to lift without physical restrictions Valid driver’s license and clean driving record PHYSICAL DEMANDS Lifting & Carrying-Regularly lift heavy equipment like water heaters, filtration units, pumps, and pipes (typically 50–100 lbs). Transport tools and materials in and out of work trucks and job sites. Manual Dexterity-Use a variety of hand and power tools—tightening fittings, cutting pipes, drilling, etc. Precision is key, especially when sealing joints or working in confined spaces. Bending, Kneeling & Crouching-Frequent squatting or kneeling to install systems under sinks, in crawl spaces, or basements. May have to maintain uncomfortable positions for extended periods. Climbing & Working at Heights-Climb ladders or stairs to access attics, roofs, or upper-floor plumbing systems. May need to balance while working on uneven surfaces. Standing & Walking-Long hours on your feet, often walking job sites or standing while installing equipment. Outdoor Exposure-Work in varying weather conditions—hot summers, cold winters, rain, snow—especially for outdoor or partially constructed building sites. Repetitive Motions-Repeated use of tools and similar motion patterns (tightening bolts, cutting, lifting) can take a toll on hands, wrists, shoulders, and back over time. Confined Spaces-Work in tight areas like under cabinets, crawlspaces, or utility closets, requiring agility and flexibility. Neu-Ion offers medical, dental, vision, disability and life insurance, as well as paid time off, retirement, EAP.

Keywords: Neu-Ion Inc, Eldersburg , Service Technician, Engineering , Windsor Mill, Maryland