Medical- Front Office & Billing Specialist

Company: BirthCare & Women's Health LTD
Location: Alexandria
Posted on: April 3, 2026

Job Description:

Job Description Job Description Benefits/Perks - Competitive Compensation - Great Work Environment - Career Advancement Opportunities About Us BirthCare & Women’s Health is a freestanding birth center offering home and birth center services with a focus on safety, education, and family-centered midwifery care. We serve women and families from adolescence through menopause and are deeply committed to health equity and community-based wellness. Job Summary We are seeking a highly organized, compassionate, and detail-oriented Front Office Administrative who will also handle billing responsibilities. This position is essential to ensuring smooth day-to-day operations at our front desk while supporting accurate and timely insurance and patient billing processes. Responsibilities Front Office Administration: - Greet patients warmly and create a welcoming environment. - Manage phone calls, emails, voicemails, and appointment scheduling. - Check patients in and out, verify insurance, collect co-pays, and confirm appointments. - Maintain patient records, intake forms, and secure document handling in compliance with HIPAA. - Coordinate communications between patients, midwives, and administrative staff. - Monitor and restock front office supplies as needed. - Handle incoming/outgoing mail and package deliveries. Billing Duties: - Prepare and submit medical claims to insurance companies accurately and in a timely manner. - Verify insurance coverage and obtain pre-authorizations or referrals when required. - Follow up on unpaid claims, denials, and patient billing issues. - Generate patient statements and handle billing inquiries professionally. - Reconcile patient accounts and process payments via various methods. - Maintain up-to-date knowledge of insurance regulations and billing codes (ICD-10, CPT). - Work closely with the midwives and clinical staff to ensure accurate coding and documentation. - Assure that initial contact information is completed in MacPractice when potential clients inquire and/or sign up for BirthCare Beginnings: Info and Tour Session - Assist with negotiation of contracts with insurance companies - Assure proper computer maintenance and functioning of the network - Assist with Birth Center quality improvement program as necessary Qualifications - Minimum 2 years of experience in a healthcare administrative and/or billing role. Associate degree or documented completion of medical office management program - Experience with medical billing software (e.g., Kareo, AthenaHealth, or similar) and electronic health records (EHR). - Familiarity with women’s health, midwifery, or OB/GYN settings is a strong plus. Out of hospital birthing - Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Strong understanding of insurance processes, coding (ICD-10/CPT), and HIPAA compliance. - Strong attention to details, Good organizational skills - Strong problem-solving capability How to Apply: To apply, please submit your resume and a brief cover letter detailing your relevant experience and interest in the role to hr@birthcare.org. Please do not call, apply here or to the information included.

Keywords: BirthCare & Women's Health LTD, Eldersburg , Medical- Front Office & Billing Specialist, Administration, Clerical , Alexandria, Maryland