ASSISTANT TEAM LEADER - pOpshelf
Company: pOpshelf
Location: Middle River
Posted on: May 4, 2024
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Job Description:
Work Where You Matter: At Dollar General, our mission is Serving
Others! We value each and every one of our employees. Whether you
are looking to launch a new career in one of our many convenient
Store locations, Distribution Centers, Store Support Center or with
our Private Fleet Team, we are proud to provide a wide range of
career opportunities. We are not just a retail company; we are a
company that values the unique strengths and perspectives that each
individual brings. Your difference truly makes a difference at
Dollar General. How would you like to Serve? Join the Dollar
General Journey and see how your career can thrive. Overview:
pOpshelf's seeks to provide Fun Finds for Less through a fun and
stress-free shopping destination for everyday and special items. We
make it easy for customers to affordably treat themselves with most
items priced under $5 and a selection of extreme value items priced
above $5. pOpshelf stores offer a trendy and rotating selection of
seasonal, houseware, home d--cor, health, beauty, paper and party
products, in addition to assorted candy, snacks, games, electronics
and additional items. Learn more at www.popshelf.com.
Responsibilities: GENERAL SUMMARY: The Assistant Team Leader helps
maintain a clean, well-organized store while assisting the Store
Team Leader in creating a customer first store culture through
exceptional store standards and team engagement. At the direction
and delegation of the Store Team Leader, the Assistant Team Leader
assists with supervision of store employees, management and
presentation of merchandise, completion of paperwork, and
preparation of deposits. The Assistant Team Leader also performs
stocking and cashiering functions and performs other duties as
necessary to maximize profitability and customer satisfaction while
protecting company assets and reducing losses. DUTIES and ESSENTIAL
JOB FUNCTIONS: Provides superior customer service to exceed the
customer's expectations; greet and assists customers, and operate
cash register and scanner to itemize the customer's purchase.
Assists the Store Team Leader in creating and supporting a customer
first store culture. Model product knowledge and selling techniques
to enhance the customer experience. Help facilitate and maintain a
safe, clean and well-organized store environment that delights our
customers and employees. Facilitates merchandising the store in a
manner that is appealing to customers and retains customer
excitement to shop at popshelf---. With the assistance of Company
merchandising guidelines, rotates product to create eye-catching
displays to drive sales. Assist Store Team Leader with educating
store team about store products so they can engage customers and
provide a differentiated, easy, and fun shopping experience.
Maintain daily and weekly cleaning checklists to provide a superior
customer shopping experience. Ensure condense and reset standards
are maintained consistently each day to provide a clutter free
customer shopping experience. Open and close the store a minimum of
two days per week. Assist Store Team Leader with scheduling
employees, providing adequate training for employees, conducting
safety meetings, and ensuring employee compliance with company
policies and procedures. Follow company work processes to manage
merchandise, including receiving, unpacking, stocking, restocking
and rotating merchandise on shelves and building merchandise
displays. Assist in maintaining accurate inventory levels by
controlling damages, markdowns, scanning, paperwork, and facility
controls. Assist in implementation and maintenance of plan-o-zones;
ensure merchandise is presented according to established practices
and Store Manager direction. Assist in ensuring financial integrity
of the store through strict cashier accountability, key control,
adherences to company security practices and cash control
procedures; authorize and sign for refunds and overrides, count
register tills, and deposit money in bank. Assist customers in
self-checkout process at multiple register terminals
simultaneously. Assist with management of the store in the Store
Team Leader's absence. Qualifications: KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety
rules, operating and maintenance instructions, and procedures
manuals. Ability to perform mathematical calculations such as
addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier
accountability and deposit control. Knowledge of cash, facility and
safety control policies and practices (deposits, store keys, etc.)
Ability to perform cash register functions and operate other tools
to generate reports. (e.g. HHT, self-checkout, store computer,
etc.) Ability to develop and maintain organization and to attend to
detail. Ability to solve problems and deal with a variety of
situations. Ability to interface with store associates, suppliers
and customers in a respectful and effective manner. Strong product
inventory knowledge and creative merchandising abilities. Ability
to drive own vehicle to the bank to deposit money. WORK EXPERIENCE
and/or EDUCATION: High school diploma or equivalent strongly
preferred. One year of experience in a specialty retail environment
preferred. Six months supervisory or team lead experience
preferred. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Frequent
walking and standing. Frequent bending, stooping and kneeling to
run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held
scanner, pricing guns, box cutters, merchandise containers,
two-wheel dollies, and U-boats (six-wheel carts). Frequent and
proper lifting of up to 40 pounds; occasional lifting of up to 55
pounds. Occasional climbing (using ladder). Fast-paced environment;
moderate noise level. Exposure to strong scents and fragrances
Occasionally exposed to outside weather conditions. Occasionally
exposed to wet floor surfaces. Occasionally exposed to household
and industrial cleaning solutions. Occasional or regular
driving/providing own transportation to make bank deposits and
assist in other locations as needed. pOpshelf is an equal
opportunity employer
Keywords: pOpshelf, Eldersburg , ASSISTANT TEAM LEADER - pOpshelf, Hospitality & Tourism , Middle River, Maryland
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